ISO 22400
This International Standard is work in progress by the ISO TC 184/SC 5 group.
It is intended to establish guidance regarding KPI and associated metrics in the following areas:
- Definition
Concepts and representations of categories, classifications, and instances of KPIs, including the procedures for their computation.
Usage and application
Guidelines on the use of KPIs at different levels within an organization, especially in their use for decision support.
Benefit
Descriptions of relationships between KPIs and other business indicators to show benefits (e.g. hard vs. soft, alignment to functional capability, alignment to role/title etc).
Collaboration
Alignment with other industry frameworks on KPI, such as, MESA, WERC, SCOR, APICS and similar organizations to minimize overlap and duplication of effort.
The standard will have the following parts:
Part 1: Overview, concepts and terminology
Part 2: Definitions and descriptions of key performance indicators
Part 3: Templates and categories of KPIs
Part 4: Exchange and use of KPIs
